Política de envío

Shipping Information

Please read the following carefully before placing your order.

Estimated delivery times will vary based on location. We value your business and strive to have your order quickly processed, shipped, and delivered. 

Processing Time
All orders are processed within 1 to 2 business days. Orders are not shipped or delivered on weekends or holidays. Please allow additional time in transit for delivery. 

We offer Free Shipping in USA.
(Standard Domestic Shipping Times)

For Worldwide - spend $100 or more to receive Free Shipping. 
(Standard International Shipping Times)

  • Standard Shipping (U.S.): 5-10 business days

  • Express Shipping (U.S.): 3-5 business days

  • International Shipping: 10-20 business days (varies by destination)

Please note: Delivery times are estimates only and may vary due to factors such as customs processing, carrier delays, weather conditions, and/or global shipping disruptions.

We appreciate your patience during such delays and will keep you informed the best we can.

Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has been shipped. (email provided during checkout). Tracking numbers will be active within 24-48 hours.

Holiday & Sale Items
Please allow an extra 1 to 2 weeks for the shipping of holiday items and sale items due to high order volumes and extended processing times.


International Shipping
We ship to most countries world wide, please note that:

  • Import duties, taxes and charges are not included in the item price or shipping cost. These charges are the buyers responsibly. 
  • We are not responsible for delays due to customs or local import regulations. 


Carrier Responsibility Notice
Once your package has shipped and received of postal carrier, we are not liable for delays, lost, or stolen packages. If you experience any issues after your tracking has updated, please contact the shipping carrier directly. 


Incorrect Address Disclaimer
It is the customer’s responsibility to ensure the shipping address provided is accurate and complete.
We are not liable for orders shipped to incorrectly entered addresses.

If you realize your address is incorrect, contact us **immediately** at JRNovaInnovations@gmail.com. If the order has not yet shipped, we’ll do our best to update it.


Lost or Stolen Packages
If the carrier marks your package as **“Delivered”** but you haven’t received it:

  • Check with neighbors, building management, or your local post office first.

  • We are not liable for lost or stolen packages after confirmed delivery.

For unresolved delivery issues, contact the shipping carrier directly to file a claim. We’ll assist you as best we can, but liability ends once the carrier confirms delivery.


Contact Us
For any questions about your order or shipping status, please contact us at:

JRNovaInnovations@gmail.com

**Subject Line:** Shipping Inquiry – Order #[YourOrderNumber]